With the help of the robust app IPTV Smarters Pro, customers may stream live TV, VOD, and series from their IPTV subscriptions. But occasionally, users run into the “Authorisation Failed” message, which stops them from viewing the information. This guide offers step-by-step instructions for fixing this problem as well as an explanation of its typical causes.
What Does “Authorization Failed” Mean?
Usually, the “Authorisation Failed for above host” problem happens when the application cannot connect to the server of your IPTV provider or validate your login information. A number of things, such as inaccurate login credentials, server problems, or app setup errors, can cause this problem.
Common Causes of the Error
- Incorrect Credentials: Mistyped username, password, or M3U URL.
- Expired Subscription: Your IPTV subscription may have ended.
- Server Down: The IPTV provider’s server might be temporarily unavailable.
- IP Restrictions: Some IPTV providers restrict access to specific IP addresses.
- App Issues: Outdated app versions or corrupted data can lead to errors.
- VPN Interference: A VPN may block or misroute your connection.
How to Fix “Authorization Failed” Error
1. Verify Login Credentials
- Double-check the username, password, and server URL provided by your IPTV provider.
- Copy and paste the details to avoid typos.
- Ensure that you’re entering the correct format (e.g., M3U URL or Xtream Codes).
2. Confirm Subscription Status
- Contact your IPTV provider to check if your subscription is still active.
- Renew your subscription if it has expired.
3. Check Server Status
- Ask your IPTV provider if their server is undergoing maintenance or experiencing downtime.
- Wait for the server to become operational if it’s a temporary issue.
4. Restart the App and Device
- Close IPTV Smarters Pro completely and restart it.
- Restart your device (smartphone, Firestick, or smart TV) to clear any temporary glitches.
5. Clear App Cache and Data
- On Android Devices:
- Go to Settings > Apps > IPTV Smarters Pro.
- Tap Storage > Clear Cache and Clear Data.
- On Firestick:
- Go to Settings > Applications > Manage Installed Applications.
- Select IPTV Smarters Pro > Clear Cache and Clear Data.
Re-enter your login credentials after clearing the data.
6. Update IPTV Smarters Pro
Using an outdated app can lead to errors. Update the app to the latest version:
- Visit your device’s app store (Google Play Store, Apple App Store, etc.).
- Search for IPTV Smarters Pro and install the latest update.
7. Disable VPN (If Applicable)
- If you’re using a VPN, try disabling it and reconnecting.
- Some IPTV providers block VPN usage or may not support certain servers.
8. Check for IP Restrictions
- Some IPTV providers restrict access based on your IP address.
- Restart your router to get a new IP address if it’s dynamic.
- Contact your IPTV provider to whitelist your IP address if necessary.
9. Reinstall the App
If the issue persists, reinstall IPTV Smarters Pro:
- Uninstall the app from your device.
- Restart your device.
- Reinstall the app and re-enter your login credentials.
10. Contact Your IPTV Provider
If none of the above steps work, reach out to your IPTV provider’s support team. Provide them with the following details:
- Your username or subscription ID.
- The error message you’re receiving.
- The device you’re using and app version.
Preventing Future Authorization Errors
- Ensure your subscription is active and renewed on time.
- Use the correct app version recommended by your IPTV provider.
- Avoid sharing your login credentials to prevent account lockouts.
- Keep your device and app updated to avoid compatibility issues.
Final Thoughts
The “Authorization Failed” error on IPTV Smarters Pro can be frustrating, but it’s often easy to fix by verifying your credentials, checking your subscription status, and ensuring your app is updated. If all else fails, contacting your IPTV provider will usually resolve the issue. By following this guide, you can get back to enjoying your favorite IPTV UK content in no time.